We start our work process by learning about your needs. To keep this process simple, kindly assist us by completing the pre-project questionnaire on our website so that we could collect as much information as we can from you about your expectations and requirements for your future online shop. After receiving your completed form online, our company’s representative shall contact you by telephone to give you a verbal quote and answer the queries which you may have.
We shall prepare a contract and send it over to you for your signature once the terms and conditions of the project are agreed. When you return your signed copy along with your deposit(i.e. 20% of the contract sum), we shall proceed to prepare the initial designs for your review and approval and register the Domain name for you accordingly.
We shall send you the PDF image files of the initial designs for your kind review and approval. Customers are required to confirm their acceptance to the initial designs within one month after receiving the designs. Requests for amendments* to the initial designs are allowed but such requests should be made within one month after receiving the initial designs and that three major* amendments and two minor* amendments will only be allowed.
Once we have received your confirmation for the design layout of the initial designs, we shall proceed to next stage upon receiving a further payment, an amount equivalent to 30% of the contract sum from you.
Our company shall convert the confirmed initial designs into HTML format. A web link will be provided to customers to review and for approval. The customers are required to pay a further payment, an amount equivalent to 30% of the contract sum to our company upon completion of the search engine optimized web pages.
The online shop will be formally launched online within 48 hours after we have received the remaining balance (i.e. 20% of the contract sum) from you.